Privacy Policy

Last updated: March 2026. This policy explains how we collect, use, and protect your personal data in accordance with the UK GDPR and EU GDPR.

1. Data Controller

2. Data We Collect

When you make a purchase or contact us, we may collect:

• First and last name
• Email address
• Billing address and country
• Payment information (processed securely by our payment provider — we never store card details)
• IP address and browser information for security purposes

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your order (deliver your digital guide)
• Send you order confirmation and download access
• Respond to your support requests
• Comply with legal and tax obligations
• Send occasional product updates (you may unsubscribe at any time)

4. Legal Basis for Processing

We process your data on the basis of contractual necessity (to fulfil your order), legal obligation (tax and regulatory compliance), and legitimate interest (customer support and fraud prevention).

5. Data Retention

We retain your personal data for a maximum of 3 years following your last interaction with us, unless a longer retention period is required by law (e.g. for tax records: up to 7 years in the UK).

6. Data Sharing

We do not sell your personal data. We may share it with:

• Payment processors (Revolut, Stripe) to handle transactions securely
• Systeme.io as our platform provider
• Legal authorities if required by law

7. Your Rights

Under UK and EU GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at contact@aura-sanitize.shop. We will respond within 30 days.

8. Cookies

This website may use cookies for analytics and functionality purposes. By continuing to browse, you consent to the use of cookies. You may disable cookies in your browser settings at any time.

9. Contact

For any privacy-related questions, contact our Data Protection contact at:
contact@aura-sanitize.shop
AURA OPERATIONS LTD — 128, City Road, London, EC1V 2NX, United Kingdom